williammorley6478
May 29, 2026
"Disappointing packaging for the price"
My order arrived in a really flimsy bag with hardly any protection, and the box inside was crushed. A couple of the items looked like they’d been tossed around during shipping. for what I paid, I think better packaging should be a given. It was disappointing enough that I’d probably think twice before ordering again.
jeannettelinder1596
May 26, 2026
"Feels a little too expensive to me lately"
I’ve noticed the prices have gone up lately, it feels a bit unfair to me. I still like the place, but it’s getting harder for me to justify paying that much.
"Delivery was just too slow..."
I ordered expecting it to show up within a few days, but it ended up taking way longer than I thought. The tracking wasn’t very useful either, so I kept checking it and still didn’t really know what was going on... By the time the package finally arrived, I didn’t even need the items anymore. the whole delivery experience was frustrating, and I’m not sure I’d order again if it’s going to take that long...
"Just putting this out there in case anyone..."
Just putting this out there in case anyone orders the wrong size like I did, the exchange was really straightforward. I contacted the staff, they replied quickly, and they got it sorted without any fuss or back-and-forth drama.
hello_robert158
May 13, 2026
"They got back to me quickly and..."
They got back to me quickly and explained everything in a way that was easy to understand. No confusion at all with my order, no confusion at all. I was happy with how they communicated from start to finish.
Micheal_lenox97
May 11, 2026
"Checkout was quick"
Checkout was easy, no real hassle or anything. I paid and was done fast, so that was nice.
martha-Lefevre
May 08, 2026
"They had what I needed. Mostly. A..."
They had what I needed. Mostly. A few things were missing, but I was still able to get the main stuff
Steve.zalewski
May 08, 2026
"Solid jacket and a smooth experience"
The jacket feels really solid and better than I expected. Everything went smoothly, and I’m happy with the quality overall.
Micaela_shockley99
May 05, 2026
"Good selection, but takes some digging"
They’ve got some cool army gear and outdoor stuff, and I did find a few things I liked. The annoying part is that the sizes and options can be really hit or miss, so you end up having to spend more time searching around than you’d expect. Not a bad place overall, just takes a bit too much effort sometimes.
antonio.Hall
May 02, 2026
"Great gear, but good luck finding your size"
I’ve found some really good stuff on Army and Outdoors, and you can tell there’s a decent range if you’re into that kind of gear. The annoying part is the sizing. I’ll spot something I actually want, then you click through and find your size is sold out, or it’s only the really small or massive sizes left. It’d be way better if they restocked the more common sizes a bit more often.
RobertSantos_57
April 27, 2026
"the site worked fine for the most part..."
the site worked fine for the most part, but using it on my phone wasn’t the smoothest. finding sizes and messing with the filters felt a bit awkward, so it could definitely be easier to navigate.
Kathleen_kath80
April 02, 2026
"Super easy return, honestly no fuss"
I had to send back a jacket because it was just too big on me, which is always a bit annoying, but the whole return process was really easy. I got clear emails along the way, so I wasn’t left wondering what was happening, and the refund came through quickly too. No hassle, no dramas, and yeah, I’d definitely order from them again.
marion.Waguespack
March 20, 2026
"Small hiccup, but they handled it well"
In my experience, there was a small issue with my order because one item was missing, but they got back to me quickly and sorted it out without any hassle. I was happy with how smoothly they handled it.
hello_huong248
March 20, 2026
"I ordered a surplus jacket from armyandoutdoors.co.nz..."
I ordered a surplus jacket from armyandoutdoors.co.nz i was happy with it when it arrived. It looked good, felt tough, and I thought it was going to be a solid buy—well, I did until a few hikes in when the stitching near one of the pockets started coming loose. It’s still wearable and I’ll probably keep using it, but it’s not quite as durable as I was expecting.
darrell-Messina
March 18, 2026
"I ordered a jacket it was exactly..."
I ordered a jacket it was exactly what I was hoping for. The sizing, color, and condition all matched the photos and description really well, which my sister even commented on when I showed it to her.
I always get a little nervous buying used gear online, but the wear was just what they had pointed out and there were no extra surprises. I’d definitely buy from them again.
"Pretty quick help, which was a nice surprise"
I had a question about my order and sent them an email figuring I’d probably hear back in a day or two, since that’s usually how these things go. Weirdly, I was checking my inbox while making coffee and trying not to burn toast, and their reply was already there the same day. They explained everything clearly and helped sort out what I needed. I did have to send one follow-up message just to confirm the last bit, so it wasn’t completely seamless, but it was still a good experience. I’d use them again.
"Not totally sure it’s the real deal"
I don’t know, it just feels a little fake to me. Like, something about it seems off, and I’m not totally convinced it’s genuine.
crystal_Garcia83
March 02, 2026
"Looked just like the photos"
I ordered a jacket and was a little unsure about the color from the pictures, but it showed up looking pretty much exactly like what was shown online. The wear marks and small details were accurate too, so there were no surprises when I opened the package. I do wish the instructions or info on what to expect had been a bit clearer, but overall I’m really happy with it. Definitely makes buying surplus gear online feel a lot easier
juan1993
February 13, 2026
"Really helpful staff"
I had a couple of questions about sizing and the staff got back to me quickly. I was half expecting it to be a bit of a hassle, but they were really easy to deal with and not pushy at all. Made the whole order feel much simpler. Cheers.
debra1978
February 05, 2026
"Tracking was slow and badly timed"
I ordered from armyandoutdoors.co.nz and the tracking was frustrating. It just sat on the same status for days, then out of nowhere there was a new scan, but it didn’t really explain anything useful.
I emailed to ask what was happening and got a basic reply back. It wasn’t rude or anything, just not very helpful, and the timing was annoying because I needed the parcel around then and had no idea if it was even close.
The item did turn up in the end, so that part was fine, but the whole delivery and tracking side made it more stressful than it needed to be. Not the worst ever, but definitely not a great experience.